We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Forever Solar & Roofing is seeking a Solar Area Manager to lead a residential solar sales team and drive growth in their territory. The role combines frontline selling with coaching and team development. The ideal candidate will have strong closing skills and proven...
...Direct Written Premium and maintain $1.21 billion in surplus. We are recruiting for a Marketing Underwriter, Program Business, to join our team. This role can sit remote from most locations across the U.S. Position Summary: Market, evaluate and price products and...
...Responsibilities Conduct technical SEO audits covering crawlability, indexation, site architecture, internal linking, redirects, canonicalization, JavaScript rendering, and Core Web Vitals. Monitor website health using Google Search Console, Screaming Frog, Ahrefs...
...Description Senior Regional Sales Manager Solar & Energy Storage Remote (Northeast / New England) Uncapped Commission W ere looking for a hunter , a closer who can walk into a new market residential and commercial , find the right people...
...A leading rooftop solar racking company is seeking a full-time Sales Representative to cover the North American market. The ideal candidate will have experience in the solar industry and a proven track record in sales. Key responsibilities include developing sales strategies...