Job Description

Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

We are seeking an experienced and proven Network Engineer to provide operational support to the client's global network infrastructure. The Global Network Engineer will work closely with the various IT Operations teams to provide exceptional operational support for a regionally connected global network encompassing physical datacenters, branch, hybrid cloud environments and retail store locations.

This is a remote contract opportunity with one of Arctiq's clients.

Responsibilities

• Design, implement, document, and maintain network solutions and architectures, ensuring alignment with industry best practices, security and compliance standards.
• Engage in root-cause analysis and postmortem discussions to drive long-term operational improvements.
• Identify process gaps and perform continual analysis of the network and make recommendations to improve security, scalability, performance and availability. Implement solutions to streamline execution and reduce manual effort.
• Participate in software / hardware / support license tracking and purchasing.
• Participate in an on-call rotation to ensure network availability and timely incident response, as well as afterhours work outside of a normal working schedule.

Experience:

• 5+ years supporting enterprise level hybrid cloud networks, preferably Microsoft Azure.
• Advanced knowledge of OSI model network protocols.
• Experience working in a DevOps / NetDevOps setting, utilizing network automation tools like Ansible, Terraform, Python and Git, and data formats like XML, JSON, and YAML.
• Experience with Cisco, Meraki and Palo Alto platforms and their respective operating and management systems.
• Proficiency in creating clear and organized network diagrams in Visio, LicidChart.
• Understanding of challenges and opportunities in wireless communication, including spectrum management and mobile security.
• Experience with POS / mPOS system security requirements.
• Working experience with PCI/DSS compliance and other network security standards such as SOX
• A Problem Solver – A passion and proficiency for solving complex problems at scale. You employ logical thinking and have excellent analytical skills with a high degree of attention to detail. You’re generous and open with your knowledge.
• Continuous Learning - You love to learn. You regularly learn from your failures and successes and continually adapt to rapidly evolving technologies, methodologies, and processes.
• Organized - You have excellent organizational and time management skills and thrive working both independently or with a team on multiple complex tasks simultaneously and to completion.
• Strong Communicator - You have excellent communication and interpersonal skills. You can communicate authentically, have a high level of self-awareness, and can communicate complex ideas clearly and succinctly

Physical Requirements:
Must be able to lift PC equipment
Must be able to install network cabling and systems often requiring bending or crouching in small work areas

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.

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